Posts Tagged ‘social media’

According to Wired’s awesome article, The Web Is Dead. Long Live The Internet, the web is in decline.

Let me rephrase a little: surfing the web is dead.

When you jump on your iPhone, Droid, Blackberry or iPad you have go-to apps. You check your email, maybe the headlines or scores, Facebook, Twitter or maybe even your blog. At what point did you ‘surf’ the web? You have 5 or 6 applications that bring you all of the information you want.

No browsing necessary.

Which brings me to Facebook.

Facebook just launched their Places app – which will eventually crush FourSquare, Gowalla and any other location based apps because you’re already using Facebook, why would you need FourSquare? Check out the Places promo video below.

Don’t get me wrong, Facebook certainly isn’t the final piece of social media – remember how cool MySpace was? Facebook is becoming one of those go-to apps where you login and all of the info you want is right there.

No browsing needed.

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Google Wave

Posted: November 20, 2009 in social media
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This is awesome.

This is why I love Twitter…

Posted: November 18, 2009 in social media
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Twitter

Do you use Twitter? If you don’t, here’s why you should…

This week has made being a Twitterer awesome. I scored tickets to the Preds game thanks to Buddy at @PredsOnTheGlass, won a life-sized CJ Spiller poster for my buddy Jason thanks to The Tennessean and resolved a dispute with Hertz over a charge that shouldn’t have been posted to my American Express.

Obviously the best part of this is getting my money back from Hertz. It was a very minor dispute (they charged us for not filling up the car before we dropped it off) but instead of calling their 1-800 customer service line, I sent out a tweet publicly thanking Hertz for the fee which would be disputed. Within 4 minutes, they responded saying they would call me immediately to rectify the situation.

4 MINUTES!

That’s quicker than me finding their 800 number and actually getting ahold of someone!

Which brings me to this: Twitter is going to revolutionize business. Most directly, customer service.

Think about it – we have access to a major amount of knowledge on the internet, but Twitter brings us instant personal experience from the people we trust. If someone I know Twitters not to use a certain product, not only do I know about their experience, everyone that follows them knows too. Sure beats the old way of waiting until you see that person to tell them about your experience…

Want to know how your company/organization/band/team/tv show/movie/fill in the blank is doing? Use the search on Twitter and find out. Instantly.

Is Twitter ‘the next big thing’? Who knows. I’m sure someone, somewhere has an idea spawning that will blow Twitter out of the water. There will always be something better, cooler and easier to use. Remember how awesome MySpace was?

i’ve had several people ask me why i use twitter. why is it that i post where i’m at, what i’m doing, and most importantly, why do i think people care what i’m doing?

first off, i don’t assume ANYONE reads my tweets. if you follow me and you do read them, cool. i don’t twitter so that people think i’m always doing things that they need to hear about. from the beginning, i used twitter as an online journal of sorts. i didn’t have a blog, so this seemed like a cool way to see what my friends (and shaq) were up to while also being able to look back and laugh about what happened 3 weeks ago on a road trip with my buddies.

i also found an instant connection to the community of the church. from praises to prayer requests, i was becoming ‘friends’ with church folk across the country. i also scored tickets to preds games, sold titans tickets and just recently while tara was in texas, she met a twitter friend of mine who is a worship pastor.

the video below is about the revolution of social media. give it a peek – the stats are amazing.

so, are you using twitter or facebook? why or why not?